Our Provider Hosting Works service provides you with access
to a suite of virtualized servers expertly configured to your NextGen application needs. We then manage and support these servers for a
reasonable monthly fee per provider.
Typical servers we provide for a complete
NextGen implementation include
v
Database Server running Microsoft
SQL-Server
v
Terminal Server(s) each supporting
up to 20 users
v
Report/Business Server for offline
processing
v
File Server with attached storage
v
Test Server for testing and
development
v
Interface Server to communicate
with 3rd party systems
v
Fax Server running Voice over IP
services
Professional services included are
v Configuration and installation of servers and software
v
Hosting of your servers within a
secure, fault tolerant data center
v
Setup and administration of network
users
v
Daily data backups and monitoring
of overall system statuses
v
Help desk support
v
One hour hardware replacement for
any server-side failures
v
Responsive interaction with your
local IT resources
v
Easy remote access for users
outside the office
Your practice will need to:
v
Maintain a high speed, dedicated
connection to the Internet
v
Establish a local IT resource for
managing your internal networking needs |
Our Application Hosting Works service provides you with all
the benefits of our Provider Hosting Works service, plus ongoing management of your
NextGen application environment, providing you with an all-encompassing solution.
Expert
services are provided by NextGen Certified Professionals and include
v
Installation of software release
level upgrades and hot fixes in both test and production environments
v
Daily review of database jobs to
ensure they are running successfully
v
Application of medication updates
as they are released
v
First-level support for any system
bugs, with escalation to NextGen support as needed
Optional Consulting Services
Through our strategic alliances with other industry leading
technology partners, we can also provide you with the following consulting services,
customized to your particular requirements:
v Offsite Data Archiving Solutions
v
Network Consulting
v
Web Hosting including Portal
Solutions
v
Microsoft Exchange hosting
v
Hosting of other third party
applications
v
Virtualized telecommunication
services
|
